سياسة الشحن

How Long Does Delivery Take?

• Shipping Time: Orders are typically delivered within 3-7 days via FedEx or DHL.
• Creation Time: Each painting is hand-painted by a professional artist, which takes about 1-2 weeks. The artwork you receive will be created by the same artist who crafted the original piece.

How Much Does Shipping Cost?

• Shipping Costs are included in the price of your artwork, regardless of the destination. No hidden fees or additional charges.

How Are the Artworks Packaged?

• Rolled Paintings: Carefully packed in a strong paper tube to protect the artwork during transit.
• Framed Paintings: We use cardboard boxes or wooden crates (depending on the size and type of artwork) to ensure the artwork is safe and secure.

Who Takes Care of the Delivery?

• Depending on the destination and size of the artwork, we partner with trusted delivery companies such as FedEx or DHL to handle the shipping.

Which Countries Do You Deliver To?

• We deliver to all countries where FedEx and DHL operate. If you're unsure whether we can deliver to your location, feel free to contact us. We’ll do our best to find a solution, even if you're on a remote island!

Is the Delivery of the Artwork Insured?

• Yes, all artworks are insured during transit. You have nothing to worry about, and there are no hidden costs. Your artwork is fully covered during shipping.

Can I Get Artworks Delivered to a Different Country or Person?

• We will deliver the artwork to the address provided in your order. If you wish to send the artwork to a different person or country, simply provide the correct details at checkout.
• If it's a gift or surprise, please let us know, and we'll make arrangements accordingly.

International Taxes & Duties

• Import Taxes & Duties: Please note that your order may be subject to local import taxes and customs duties once it arrives in the destination country. These fees are not included in the purchase price and are the responsibility of the customer.
• Support with Customs: If applicable, we will assist you with any necessary communication or documentation required by customs to ensure smooth delivery.